Despite the fact that this is not the most importantfactor for you to identify a trustworthy web hosting provider from a bad one or a reseller from a real provider, having the option to call and speak with a live person is a sign that you aren't using the services of a one-person company and that you'll be able to get in touch with somebody whenever you're looking for assistance. The phone support for web hosting services may range from common to experienced, so the problems that can be resolved with a phone call differ based on the specific provider. In most cases, these issues are simpler and feature billing or 1st level technical issues because more complex matters often need a support ticket where both you and the sysadmins can track what's going on with a particular situation. However, the option to phone call your supplier can save you lots of time and efforts for the countless small things which will eventually show up at the time you manage your web hosting account.

Phone Support in Web Hosting

Since we have live telephone support 14 hours every day, you'll be able to call us and talk to our customer support representatives to get more info about all web hosting that we provide and make sure that our servers match the system requirements for your web sites prior to you buying anything. For your convenience, we now have phone numbers on three different continents so that you will be able to call the one nearer to you - in the United States of America, Great Britain or Australia. In case you are already a customer, you can give us a call about general and billing issues, or even about some technical ones. In case the trouble is strictly technical or it requires longer time to investigate, you'll have to employ our ticketing system, that will allow both you and our technical support crew to track the details given by both sides.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there is always someone to assist you if you have any queries about the semi-dedicated server plans that we offer. Whether you'd like to know more about the plans, you have a billing issue or some general problem, you can call us. Though some more technical issues may need a ticket to give some time to our technical support team to analyze, we will assist you with many technical questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 different continents - in the United states of America, the UK and Australia, we have local telephone lines in all of these countries as well. If you're in a different country, we have a global number where you will be able to contact us.