Customer Support
Context Help
If you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is present on each page. A popup will open. It offers elaborate info about all the operations that you can carry out on the given page. Each popup shows up on the same page so that you can swiftly return to your work.
Video Tutorials
We have a rich selection of educational videos illustrating how to work with our web hosting Control Panel. They're made for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our Control Panel by merely watching our step-by-step how-to video clips.
F.A.Q.
If you can't discover the solution you searching for, check out our comprehensive Frequently Asked Questions database, which comprises questions asked by real people and offers practical solutions. We frequently update our Frequently Asked Questions section with new Q&A's in an attempt to encompass all the new additions and innovations associated with our platform.
Ticketing System
If you still can't discover the answer you searching for in the FAQ section either, you can touch base with our excellent team of technical support engineers available 24x7 and eager to help you with any problem. Each trouble ticket you send will be answered in less than 1 hour (the average support ticket response time is approximately 20 mins), so you will never have to wait a long time to get your question answered.