About Us
Being a hosting client can be embarrassing - you often need to deal with outages and an unsatisfactory and slow tech support service. To top it all off, you have to sign at least in 2 administration dashboards in order to administer your domains, billing transactions and your web site itself. When we started Domain400, we wanted to alter all that.
A New Approach to Web Hosting
The web hosting Control Panel is the part of the hosting platform that the customers see. And 90% of the hosting providers out there employ one and the same web hosting Control Panel - cPanel. We, however, find cPanel to be antiquated and difficult to use - it simply hampers our work. This is the reason why we took the decision to create a different hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has an ultramodern look & feel and offers billing, domain name and web site management options, so you can manage all aspects of your Internet presence from one place. Also, it has a drag & drop File Manager, so you won't have to resort to a 3rd-party FTP client. Our tests have revealed that the Hepsia Control Panel is 3 times faster than other Control Panels! We have also prepared a Control Panel demo - you can check for yourself how the Hepsia web hosting Control Panel functions.
A Stable Hosting Platform
Your web site has to be visible online. This is why we count on top-quality servers driven by the proven blend of Linux and Apache. We are also partnering with four world-class datacenter facilities where you can host your sites. This allows us to offer a 99.9% uptime guarantee.
A Person-Centered Modus Operandi
Last, but most surely not least - we are there for you! We have Live Chat operators who are there to reply to all your pre-sale enquiries and to help you rectify small technological problems. We have a top-drawer 24/7/365 customer service. We offer a 1-hour ticket response time guarantee, but in the majority of cases our client support team reps reply to trouble tickets in no more than 20 mins!