Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Guarantee

  • Our tech assistance crew is online 24x7 to handle each of your help demands. Every single ticket you submit to us is going to be addressed within no more than sixty minutes. If your issue requires some help from an admin, we will address the ticket to the person on shift and will inform you that the case is being resolved.

  • Top quality support service

  • Qualified Client Assist Service

  • We offer you 24/7 customer support through a ultra–fast ticketing system included in your Control Panel. You’ll be able to e–mail us whenever you want about any of the programs that come pre–installed on the virtual server, such as the selected Linux OS version, the server administration panel and our custom created Web Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Web Site Control Panel that is available absolutely free with your VPS gives an integrated article base. You can find a group of in–depth how to articles and a range of step–by–step video lessons that demonstrate all the standard website managing jobs. You can easy–access them by hitting the Help or Video buttons in the upper right part of each Control Panel section.