1 hour ticket response
We are dedicated to offering a rapid and proper answer to each technical support ticket sent by a user. Our well–trained customer support staff representatives will review your inquiry and will think of the most efficient option. We offer a 1–hour response time guarantee for all client support tickets. Actually, our average customer support ticket response time has proved to be 20 minutes.
A Top–Notch Customer Service
We’ve got a team of web hosting support technicians who will be happy to answer all your queries anytime you need help. Almost all our help desk support staff representatives have lots of years of experience in the web hosting business, so you can always rely on rapid and detailed answers to your questions.
An Easy–to–Browse Help Center
Integrated into the Web Site Control Panel is an easy–to–browse Help Center, which features different sources of information. You can search through a constantly updated knowledge base offering web hosting account administration articles and web site administration articles, check the step–by–step video tutorials or browse our F.A.Q. section.
