Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you’ll find a detailed Help section featuring tons of articles and regularly asked questions. They are compiled by our support team of experienced technicians. Simply fill in your question and our smart system will show you the best possible answer.

  • Top quality support service

  • Video Tutorials

  • For those of you who would like to learn how to solve a frequently encountered problem by watching a tutorial video clip, we’ve added a compilation of video tutorials to our Web Site Control Panel. All the video lessons are very short and easy to understand. They offer step–by–step presentations of various website management activities.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock technical support service and feature a 1–hour ticket response guarantee. Our skillful technicians will be online for you 24/7/365 and will remedy any issue that you may have within maximum 1 hour after the client support ticket submission. Normally, a reply will be provided to you within 20 minutes.